Terms and Conditions

AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and PipeGen.ai LLC (“we,” “us” or “our”), concerning your access to and use of the services provided by PipeGen.ai LLC web application  as well as any other media form, media channel, mobile web application or mobile application related, linked, or otherwise connected thereto (collectively, the “Web application”). 

You agree that by accessing the Services provided by PipeGen.ai, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Services provided by PipeGen.ai and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Web application  from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. 

It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Services provided by PipeGen.ai after the date such revised Terms and Conditions are posted. 

Accordingly, those persons who choose to access the Services provided by PipeGen.ai from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. 

Billing and payments

Our general terms and conditions are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring basis (“Billing Cycle”). Billing cycles are set either on a monthly, bi-annual, or annual basis, depending on the agreed upon subscription plan.

Your Subscription will automatically renew under the exact same conditions unless you cancel it or PipeGen.ai LLC cancels it at the end of each billing cycle. You may cancel your Subscription renewal either through your online account management homepage or by contacting PipeGen.ai LLC.

A valid payment method, including credit card, is required to process the payment for your services. You shall provide PipeGen.ai LLC with the most recent accurate and complete billing information. By submitting such payment information, you automatically authorize PipeGen.ai LLC to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason you authorize, PipeGen.ai LLC, to issue an electronic invoice indicating payment, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Refund Policy:

Subscriptions that are billed on a month-to-month basis do not qualify for refunds. Subscriptions that are paid in advance for renewal periods greater than one month do qualify for refunds for unused months as long as the subscription is either cancelled or modified within the first 120 days of the subscription’s anniversary date or renewal date. In this case, the refund amount is calculated using the month-to-month subscription rate at the time of the subscription's inception and the number of unused months in the subscription. An unused month is considered to be any month in a pre-paid subscription that has not yet started. Subscriptions may not be cancelled in cases where the refund calculation yields an amount that is less than zero. Add-on credits are non-refundable.

 

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Services provided by PipeGen.ai is our proprietary property and all source code, databases, functionality, software, webservices provided by PipeGen.ai designs, audio, video, text, photographs, and graphics on the Web application  (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. 

The Content and the Marks are provided on the Web application  “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Web application  and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

USER REPRESENTATIONS

By using the services provided by PipeGen.ai, you represent and warrant that: 

[(1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;] 

(3) you have the legal capacity and you agree to comply with these Terms and Conditions; 

[(4) you are not under the age of 13;] 

(5) not a minor in the jurisdiction in which you reside[, or if a minor, you have received parental permission to use the Web application  ]; 

(6) you will not access the Web application  through automated or non-human means, whether through a bot, script, or otherwise; 

(7) you will not use the Web application  for any illegal or unauthorized purpose; 

(8) your use of the Web application  will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Web application  (or any portion thereof). 

USER REGISTRATION

You may be required to register with the Web application  . You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PROHIBITED ACTIVITIES

You may not access or use the Web application   for any purpose other than that for which we make the PipeGen.ai available. The Web application   may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. 

As a user of the Web application  , you agree not to:

  1. use a buying agent or purchasing agent to make purchases on the Web application  .
  2. circumvent, disable, or otherwise interfere with security-related features of the Web application  , including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Web application   and/or the Content contained therein.
  3. engage in unauthorized framing of or linking to the Web application  .
  4. trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  5. make improper use of our support services or submit false reports of abuse or misconduct.
  6. interfere with, disrupt, or create an undue burden on the web application   or the networks or services connected to the Web application .
  7. attempt to impersonate another user or person or use the username of another user.
  8. sell or otherwise transfer your profile.
  9. use any information obtained from the web application   in order to harass, abuse, or harm another person.
  10. use the Web application   as part of any effort to compete with us or otherwise use the Web application  and/or the Content for any revenue-generating endeavor or commercial enterprise.
  11. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Web application  .
  12. attempt to bypass any measures of the Web application  designed to prevent or restrict access to the Web application  , or any portion of the Web application .
  13. harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Web application  to you.
  14. delete the copyright or other proprietary rights notice from any Content.
  15. copy or adapt the Web application  ’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  16. upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Web application  or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Web application .
  17. upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  18. except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Web application  , or using or launching any unauthorized script or other software.
  19. disparage, tarnish, or otherwise harm, in our opinion, us and/or the Web application  .
  20. use the Web application  in a manner inconsistent with any applicable laws or regulations.
  21. [other]

USER GENERATED CONTRIBUTIONS

The web application  may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Web application  , including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). 

Contributions may be viewable by other users of the Web application  and through third-party webweb application s. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

  1. the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  2. you are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Web application  , and other users of the Web application to use your Contributions in any manner contemplated by the Web application and these Terms and Conditions.
  3. you have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Web application  and these Terms and Conditions.
  4. your Contributions are not false, inaccurate, or misleading.
  5. your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  6. your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  7. your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  8. your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  9. your Contributions do not violate any applicable law, regulation, or rule.
  10. your Contributions do not violate the privacy or publicity rights of any third party.
  11. your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
  12. your Contributions do not violate any federal or state law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
  13. your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  14. your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms and Conditions, or any applicable law or regulation.

Any use of the Web application  in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Web application.

SOCIAL MEDIA

As part of the functionality of the Web application  , you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Web application  ; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. 

You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. 

By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Web application  via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. 

Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Web application  . 

Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Web application  . You will have the ability to disable the connection between your account on the Web application and your Third-Party Accounts at any time. 

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. 

We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. 

You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Web application  . 

You can deactivate the connection between the Web application  and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy [CLICK HERE]/posted on the web application  . By using the web application , you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions. Please be advised the web application  is hosted in the United States. 

If you access the web application  from the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Web application  , you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. 

TERM AND TERMINATION

These Terms and Conditions shall remain in full force and effect while you use the Web application  . WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE WEB APPLICATION  (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS AND CONDITIONS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE WEB APPLICATION  OR DELETE [YOUR ACCOUNT AND] ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. 

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. 

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS 

We reserve the right to change, modify, or remove the contents of the Web application  at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Web application  . We also reserve the right to modify or discontinue all or part of the Web application without notice at any time. 

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Web application.

We cannot guarantee the Web application  will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Web application  , resulting in interruptions, delays, or errors. 

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Web application  at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Web application  during any downtime or discontinuance of the Web application . 

Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Web application  or to supply any corrections, updates, or releases in connection therewith.

DISCLAIMER

THE WEB APPLICATION  IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE WEB APPLICATION  AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEB APPLICATION  AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEB APPLICATION  ’S CONTENT OR THE CONTENT OF ANY WEBWEB APPLICATION S LINKED TO THE WEB APPLICATION AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEB APPLICATION  , (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEB APPLICATION , (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEB APPLICATION  BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEB APPLICATION . WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEB APPLICATION  , ANY HYPERLINKED WEBWEB APPLICATION , OR ANY WEBWEB APPLICATION OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. 

 

AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEB APPLICATION  , EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) [your Contributions]; (2) use of the Web application  ; (3) breach of these Terms and Conditions; (4) any breach of your representations and warranties set forth in these Terms and Conditions; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Web application with whom you connected via the Web application . 

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 

USER DATA

We will maintain certain data that you transmit to the Web application  for the purpose of managing the Web application , as well as data relating to your use of the Web application  . Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Web application  . 

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Web application  , sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Web application  , satisfy any legal requirement that such communication be in writing. 

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE WEB APPLICATION.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. 

CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.